Our Guarantees

Every TapFive order comes with two promises. Here is exactly what they mean, in plain words.

1. 90-Day Money-Back Guarantee

Use TapFive for 90 days. If you don't see more reviews within 90 days, email us and we'll refund every penny. No questions asked, no hoops to jump through.

It's our 90 Day No-Questions-Asked Return Policy, and it covers every order.

To claim: email support@tapsnap.co with your order number.

2. Double Your Google Reviews in 90 Days, or Your Money Back

If your business doesn't get at least twice as many new Google reviews in the 90 days after your TapFive order is delivered as it got in the 90 days before, we refund your TapFive purchase in full.

To qualify

Place your TapFive card, stand, sticker or plate where customers see it (counter, front desk, checkout) and offer it to customers during those 90 days.

To claim

Within 30 days after your 90 days end, email support@tapsnap.co with your order number and your Google Business Profile link. We compare your new Google reviews in the 90 days before delivery with the 90 days after.

Good to know

  • One claim per business.
  • Reviews must be genuine customer reviews. Reviews that Google removes don't count.

Questions? Email support@tapsnap.co or contact us here. We answer Monday to Friday, 8 AM to 4 PM EST.